LAW OFFICE OF JUAN ANTONIO LOZADA, PLLC.

APPOINTMENT TERMS & CONDITIONS
By scheduling an appointment with THE LAW OFFICE OF JUAN ANTONIO LOZADA, you acknowledge and agree to the following terms:

1. Appointment Cancellation and Rescheduling

Appointments cannot be canceled; they can only be rescheduled. The appointment fee is non-refundable. A refund will only be issued if we cannot schedule the appointment. To request a reschedule, you must notify us at least 24 hours in advance. If you do not do so, or do not show up at the scheduled time, the appointment will be considered confirmed and will not be rescheduled.

2. Documentation and Payment to Schedule the Appointment

For your appointment to be effectively scheduled, it is essential to meet two requirements:

• Make payment through our Zelle.
• Submit the relevant documentation related to your case in advance.

Without these two steps, your appointment will not be scheduled.

3. Flexible Scheduling

All appointments are scheduled in Florida time (EST). Availability depends on the attorneys’ schedules. We require a willingness to accommodate our available times.

4. Meeting Platform

Appointments will be conducted via Microsoft Teams. Please ensure that you have the platform installed and working properly before the appointment. If this is not the case, we reserve the right to cancel the appointment.

5. Internet Connection

A stable, high-quality internet connection is essential to ensure effective communication. We recommend connecting from a reliable location and avoiding noisy or interrupted environments.

6. Recommended Device

It is preferable to connect from a computer. During the appointment, it may be necessary to review documents in real time.

7. Appointment Environment

Please ensure you are in a private, comfortable, and distraction-free location during the appointment. This is essential to ensure confidentiality when discussing legal matters. Avoid connecting from a vehicle; do so only if there is no other alternative and the vehicle is parked.

8. Appointment Preparation

All documentation related to your case must be submitted prior to the appointment. This will allow us to prepare adequately and make the most of our time together. The attorney will ask questions and may request immediate access to your documents. Have all information ready and accessible for live response.

9. Appointment Routine
The attorney will control the interview. Some questions may seem similar to those a USCIS officer or prosecutor would ask; this is part of the preparation from the first appointment. It is common for attorneys to ask verification questions at the beginning. Answer them clearly and precisely, limiting yourself to what is asked.

Our Mission
That you leave this appointment with clear and useful tools that strengthen your preparation and support your immigration case.

We are honored that you place your trust in JAL LAW.

Important Note
If you do not comply with any of these terms, we reserve the right to cancel your appointment. In that case, you must schedule a new one and make a new payment.

By confirming your appointment with THE LAW OFFICE OF JUAN ANTONIO LOZADA, you agree to abide by these terms and conditions.

SMS TERMS & CONDITIONS

 1- SMS Consent Communication:

Information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If consent has been given to receive text messages from THE LAW OFFICE OF JUAN ANTONIO LOZADA, messages may be received related to the following:

•  Appointment reminders
• Follow-up messages

Example: Thank you for reaching out to THE LAW OFFICE OF JUAN ANTONIO LOZADA. We’ve received your inquiry and are working on a solution. Our team will update you within 48 hours.

For any further questions, feel free to reply or contact us at +1 (888) 274 5433.

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointments/billing, Follow-up messages.

4- Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

Opt-in to receive SMS messages from THE LAW OFFICE OF JUAN ANTONIO LOZADA can be done by filling out a web form.

6- Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:

For any issues, reply with the keyword “HELP”. Alternatively, help can be obtained directly from us at customerservice@thelawofficeofjal.com or +1 (888) 274 5433.

Additional Options:

If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting “STOP.”

For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary.